May 4, 2012

MATLAB Back up at 8pm Thursday

The MATLAB license server - which was down due to a power outage of several hours in ABB - came back up at 8PM; MATLAB has been accessible again since then.

May 3, 2012

MATLAB License Server Still Unavailable

The power in ABB was turned back on at 6:12 pm this evening, but the MATLAB license server is still unavailable.

MATLAB Unavailable from 4pm to 6pm Thursday

MATLAB will not be available on Math & Stats servers and workstations today from 4pm to 6pm as Facility Services has shut off the power for the ABB server room (which is where the license server lives) in order to complete some work.

Scanner Now Completely Fixed

The HH-303 scanner is no longer adding streaks to images when one uses the automatic document feeder.   The jamming problem with the ADF was fixed last week.


April 25, 2012

Clever Phishing Spam: "Scan from a Hewlett-Packard ScanJet"

A phishing message purporting to be a "Scan from a Hewlett-Packard ScanJet" has hit some McMaster addresses recently.

Don't click the "Download" link, needless to say ... it's actually a link to a spyware payload.


Continue reading Clever Phishing Spam: "Scan from a Hewlett-Packard ScanJet".

April 24, 2012

HH-303 Scanner Partly Fixed

The Automatic Document Feeder (ADF) unit on the HH-303 printer no longer jams.  Scans made using the ADF still have streaks on them, though; we are still awaiting parts to fix this.

This, by the way, is what the streaks look like ...


April 19, 2012

Spam Warning: "Tutoring material" / "FIRE INSTRUCTION NOTICE" / "Fire Safety Guidance"

Some interesting spam reached a few inboxes on mathmail.mcmaster.ca today.  The subject is "RE:Tutoring material for a scheduled event" and it notifies the reader of "a joint event with Fire and Counter Terrorism Safety".  It's signed by "Ann" from "Department of Human Resources."

Needless to say, the message is fake and you should not open the attached "Fire Safety Guidance.pdf.zip" file - it contains spyware.

The text and a description can be found here.

Update 19:43

This message is also arriving with other titles, such as ...
  • RE:Public Safety Joint Event
  • FW:Fire Safety joint event
  • FW:Counter Terrorism Safety Event
  • FW:Tutoring material for a scheduled event
  • RE:Enclosed Tutoring Materials

April 18, 2012

Feeder Jamming on HH-303 Scanner

The automatic document feeder for the HH-303 HPLJ 4345 scanner is jamming fairly consistently.  I've notified the service people, who are already scheduled to come fix another problem with the ADF.

If you need to scan sever pages, use the flat-bed scanner with "Job Build" mode on so that all the pages arrive in a single PDF file.

April 17, 2012

Streaks from HH-303 Networked Scanner

The HPLJ 4345 printer/scanner outside of HH-303 is producing coloured streaks on images scanned using the automatic document feeder.   We had a service technician in last week and we are now waiting on parts; things should be sorted out within a week.

Scans made on the scanner bed are not streaked,  You can use "job mode" if you wish to scan several pages into a single PDF file using the flat-bed scanner.


Continue reading Streaks from HH-303 Networked Scanner.

April 12, 2012

Web Site Down Briefly Thursday AM

The websites on ms.mcmaster.ca - most importantly www.math.mcmaster.ca and  mathmail.mcmaster.ca - were down from 11:20 to 11:26 this morning due to some temporary conflicts resulting from software updates.   Incoming and outgoing mail were not effected, only access via the webmail interface.

Recent Comments

  • Kenneth Moyle: I feel your pain and even understand your flirtations read more
  • Raheem: Hi Ken, I know you guys are working twice as read more

Recent Assets

  • Streaks in scan made with ADF
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  • 3.png
  • 2.png
  • 1.png
  • IMORTANTNOTICE-email-thumb.png
  • Fig. 1
  • WebEquation eg1.png
  • HH303NewPrinterCabinet.JPG
  • hh303printerpart