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April 7, 2011
Mail Problem on Wednesday
Email messages addressed directly to @math.mcmaster.ca addresses sent from off-campus sources (e.g. gmail.com, another university or from home without a VPN connection) were not deliverable between 5:00 pm Tuesday and 4:30 pm Wednesday.
Some of the undeliverable messages will have been queued off campus and delivered once @math.mcmaster.ca was accessible to external mail servers again. Other messages will have bounced, in which case the sender will most likely have received a delivery-failure warning.
Messages sent from the following sources were not effected ...
- mathmail.mcmaster.ca web mail
- univmail.mcmaster.ca or muss.mcmaster.ca web mail
- mail clients (Outlook, Thunderbird, Mail) used on campus
- mail clients used from off-campus with a VPN connection
Messages sent to @mcmaster.ca addresses which are redirected to @math.mcmaster.ca addresses (by UTS aliases or a univmail forwarding rule) were not effected, either.
